Website Policy

Tuesday, October 29, 2024

Welcome to SAGESTRIDE, LLC. This Website Policy outlines our website’s terms of use, privacy practices, and legal notices. It is accessible at sagestridellc.com. By accessing or using this website, you acknowledge the importance of this policy and agree to comply with and be bound by it.

1. Terms of Use

1.1 Eligibility

Our services are intended for users 18 years of age and older. By accessing our website, you confirm that you meet this requirement.

1.2 No Guarantee of Results

While we provide coaching, mentoring, and training services to help you achieve personal and professional growth, we do not guarantee specific results. Success depends on various factors outside our control, and you have the autonomy to make decisions that align with your values.

1.3 Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of SAGESTRIDE LLC. Unauthorized use or reproduction is prohibited.

1.4 Prohibited Activities

You agree not to:

• Use our website for unlawful activities.
• Attempt to gain unauthorized access to our systems.
• Distribute or transmit viruses or harmful content.

1. Services

SAGESTRIDE, LLC provides coaching, mentoring, and training services primarily online. If an organization requests in-house training, it is responsible for arranging the venue and managing all related logistics.

As a company deeply rooted in ethical practices, we are committed to upholding the International Coaching Federation (ICF) Code of Ethics and embodying the eight core competencies in coaching, mentoring, and training programs. Our team is preparing to apply for ICF approval for Level One and Level Two programs, which we aim to submit in the coming months. This commitment is a testament to our dedication to providing high-quality services.

1. Privacy Policy

3.1 Information Collection

We collect personal information (such as name, email, and phone number) when you interact with us, subscribe to our newsletter, book coaching sessions, or purchase services. This information is used to deliver our services, communicate with you, and improve your experience.

3.2 Cookies and Tracking

Our website uses cookies and other tracking technologies to enhance user experience, analyze traffic, and support marketing. You may turn off cookies through your browser settings, which may affect website functionality.

3.3 Information Sharing

We do not sell or share your personal information with third parties, except:

• To comply with legal requirements.
• With trusted partners necessary for delivering our services (e.g., payment processors).

3.4 Data Security

We implement reasonable security measures to protect your data. However, no transmission over the internet is entirely secure. By using our website, you acknowledge that your information may be subject to such vulnerabilities, but rest assured, we are constantly working to enhance our security measures to protect your data.

1. Refund and Cancellation Policy

4.1 Coaching Sessions

• Cancellations: You may reschedule or cancel a coaching session up to 12 hours before the appointment. Cancellations made within six hours will incur a cancellation fee.
• Refunds: Coaching session fees are generally non-refundable once the service is rendered, except in cases where SAGESTRIDE, LLC fails to meet agreed-upon services.

4.2 Online Courses

Refunds will only be issued at 100% in cases of duplicate purchases or technical errors. Other refunds are outlined in the agreement letters and must be signed by both parties.

1. Disclaimer

5.1 No Professional Advice

The content and services on this website are for informational purposes only. SAGESTRIDE, LLC does not provide medical, legal, or financial advice. Always consult a professional in these areas if needed.

5.2 Limitation of Liability

SAGESTRIDE, LLC and its affiliates are not liable for any damages arising from using this website or our services, including but not limited to indirect, incidental, or consequential damages.

1. Changes to This Policy

SAGESTRIDE, LLC reserves the right to modify this policy at any time. We will notify users of significant changes via email or by posting an update on our website. Your continued use of our site after changes signifies your acceptance of the revised policy.

1. Contact Us

If you have questions about this policy, please get in touch with us at:

SAGESTRIDE, LLC.

Email: contact@sagestridellc.com

1. Governing Law

The laws of Maryland, USA, govern this policy and your use of this website.